“I called Dixie when my water heater [went] out. The young lady who handled me was so nice and really showed she care[d] about my unfortunate situation. A wonderful and intelligent technician named C.J. came to the house to install my new water heater. C.J. was so insightful and helpful he explained everything to me step by step. C.J. was so kind and professional. Dixie is so fortunate to have C.J. be apart of their team. He’s truly a great asset.”
What a great feeling it is for everyone when we see a review like the one Claire posted on our Facebook page. We really love getting the feedback from our customers, and we want you to know the feeling is mutual.
For example, the C.J. in that review is C.J. Dolan, a Dixie plumber working in the Montgomery, AL office. Dolan has 11 years experience and when asked about his job, he had high praise for the people he serves, “Our clients are everything. I love our clients in our area. They’re really good to Dixie, some of them have been using Dixie for 30 and 40 years.” Dolan went on to say he especially enjoys seeing his regular customers who are members of the Dixie Cares Plan. He sees them at least once a year if not more on regular maintenance calls.
Here’s what another customer had to say about working with Dolan:
“Dixie’s staff/employees are always pleasant and professional. They make life easier.”
Like all of our Dixie Electric, Plumbing & Air employees who come to your home, Dolan gets extensive training. He receives more than 350 hours of training every year to stay abreast of the new technology, including the new tankless water heaters.
Travis Swiney is an HVAC tech with Dixie Electric, Plumbing & Air. This is what a customer had to say about one of his service calls:
“Travis was very polite and quick. He worked quietly and cleanly. Terrific!”
For Swiney, his relationship with his customers is special, saying, “We got some great customers out there. I love taking care of them. It’s a big part of why I do this.” He went on to say he really enjoys helping people and loves that Dixie Electric, Plumbing & Air gives him a chance to do that.
Those are just a couple of examples of the type of service you will receive when you call us for your electrical, plumbing, and heating & air needs in Montgomery, AL, Auburn, Opelika, and points in between. Remember our motto, “Call Dixie and it’s done.”