Dixie Electric, Plumbing & Air Satisfaction Guarantee!

Our Promise to You

At Dixie Electric, Plumbing & Air we always put customers first. That means you and your home will be treated with the utmost care and respect.

When you enlist the services of a plumbing, electrical, or HVAC company, we understand that you expect nothing short of precision and accuracy. We abide by the strictest standards and practices, and if our background checked, drug tested, and certified technicians do not provide a level of service that meets your expectations, we promise to make it right.

We have so much faith in our technicians, techniques, and customer service approach that we back our work with a 100% customer satisfaction guarantee. We offer multiple guarantees on all of our work, including a Service & Repair Money Back Guarantee, Dixie Care Plan Lifetime Guarantee, Equipment & Fixture Money Back Guarantee, and Electrical Panel & Main Service Money Back Guarantee.

Dixie Electric, Plumbing & Air is proud to offer the following guarantees:

Service & Repair Money Back Guarantee

If you are not 100% satisfied with the electrical, plumbing, air conditioning or heating service we have provided, we will refund your money. If our technicians smoke or swear in your home, are not drug-free, do not wear shoe covers or leave your home without cleaning up, you do not pay for the service. Should a repair fail in the first year, we will repair it again absolutely free.

Dixie Care Plan Lifetime Guarantee

One of the many benefits of our Dixie Care Plan is a lifetime guarantee on all the electrical or plumbing work performed in your home (Excludes light bulbs, motors and exterior electrical items).

Equipment & Fixture Money Back Guarantee

We guarantee that the air conditioning, heating, electrical, or plumbing equipment and/or fixtures we supply and install in your home will perform as we have stated. If your equipment or fixture fails during normal use in the first year, we will either repair or replace the item at no charge to you.

Electrical Panel & Main Service Money Back Guarantee

We guarantee that your electrical panel and main service replacement project will be completed on or before the date we have promised. If your panel gives you trouble at any time, we will repair the problem free of charge. We guarantee that all materials used will be as specified and up to the code in your area. And we guarantee to protect the condition of your home.

At Dixie Electric, Plumbing & Air, we offer these guarantees because we want our customers to have complete faith in our ability to provide top-quality support, safety, and value. We believe in using the most advanced technology and techniques, providing a kind of service that exceeds all of your standards.

Your Satisfaction is 100% Guaranteed!