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Since 1908, Our Family-Owned Business Has Earned A Reputation For Quality Work And Unmatched Customer Focus.
Dixie Electric, Plumbing & Air is Central Alabama’s trusted electrical, plumbing and air contractor. Since 1908, our family-owned business has earned a reputation for quality work and unmatched customer focus.
Even with more than a hundred years under our belt, the company today is sometimes confused with the power company of a similar name, Dixie Electric Cooperative. But to our base of over 10,000 customers, there is no confusion. When they need electrical, plumbing, heating or air service, repairs or installation, they know to call Dixie, and it’s done.
Our Employees & Customer Service Representatives Are Next To None
We take very seriously the importance of providing employees with both technical and customer service training. Everyone in the company attends training sessions of one kind or another. Training is conducted on everything from greeting customers on the phone to the use of the latest technology.
Our electricians, plumbers, and HVAC technicians are background checked, drug tested and professionally trained. They attend one or two training sessions per week in-house, and attend professional training to update their technical skills.
The management team meets with staff on a regular basis to discuss each employee’s personal and professional goals and how the company can help to achieve them.
Dixie invests in only the finest electricians plumbers, and technicians and the end result is not only low employee turnover but also high customer satisfaction, repeat business and referrals. Everybody wins!
Our Work Speaks For Itself
Dixie handles everything from installing wiring for large industrial plants, commercial buildings and housing developments to making service calls to individual homeowners and businesses. Operations are divided equally between electrical construction work and service calls. Many contractors perform service and repairs as a sideline, but we take that part of our business seriously.
When you call us for residential, commercial or industrial electrical, plumbing, or HVAC work you are calling on the training and skills of our background checked and drug tested employees. We will work hard to keep your home or company operating at peak efficiency and avoid down time that can ruin your bottom line.
AND IT’S DONE!
Book your next appointment or call us for emergency assistance.
Discover the Dixie Difference
Through world-class, friendly service and expert craftsmanship, we believe in providing the best customer experience, period.