Columbus, GA



Columbus, GA

A Thank You From Our Team At Dixie

customer service dixie thank

Small businesses are an influential piece of the economy, collectively employing more than half of the nation’s workforce. When the Covid-19 pandemic unexpectedly impacted the country, small businesses were hit the hardest. Mom and pop shops were required to rethink their business models to adapt or simply struggled to stay afloat without sacrificing our customer service.

No one could have predicted the year 2020 brought, including us. As we enter into the holiday season, we can’t help but share the gratefulness of our amazing Dixie customers!


Thank You, Dixie Family!

Through the questionable moments, difficult decisions, and hardships over the last two years, Dixie Electric, Plumbing & Air has managed to come out with an abundance of optimism and support from the communities we serve in. We have a strong reputation for customer service because we truly love serving you. From Montgomery to Auburn, your support of our team over the last year has meant more than we can say!


Thank You For Supporting Our Local Businesses During the Pandemic

We understand supporting local businesses is not always the easiest thing to do, especially during the unsure times we’ve recently had. From masking up to social distancing, we at Dixie have had to adapt and make changes to ensure our customers’ safety. The precautions don’t just come from our end, but yours as well. We commend you for being so understanding and cooperative as we navigate through the new normal of business operation. We couldn’t have made it through this year without you!

We’re Not Just In Your Homes, But Members of Your Community

At Dixie, we always want you to feel like family, so just as you have supported us, we plan to support you. Our core values extend not only to our business practices but to how we live our everyday lives. Dixie thanks each and every one of you for welcoming us into your homes, trusting us with your electrical and plumbing needs, and supplying us with a community that stands behind our small business.

Since 1908, we have been proud to be a part of the community here in Alabama. We wouldn’t still be servicing this area without the support from each one of you. At Dixie, we like to think of our customers as more than just a service call. You’re our neighbors, our friends, our colleagues, and our family – and we want you to know how much we appreciate you every day.

Respect and Kindness Go A Long Way

Kindness is not only being kind when it’s easy to be, but when it’s hard to be. Times have been hard and tensions have run high, but your kindness and compassion have not faltered. Tending to a service call during the pandemic has not been an easy feat. You have shown us respect and kindness in more ways than one, so for that, we thank you.

Through good times and bad times, Dixie has been there for you. In the cold, in the heat, during stressful times and happy times, we have supplied you with our utmost desirable customer service. In return, you have given us warmth, compassion, understanding, and reciprocated kindness. Our team is grateful for our loyal customer base and can’t wait to make your experience with Dixie a memorable one once again!


Call Dixie, and it’s done! 

After what we all have been through this past year, we’d love to shake your hand and say thank you in person.

To schedule an electric, plumbing, or air service with Dixie Electric, Plumbing & Air, call 334.232.0236 for Montgomery or 334.835.5161 for Auburn-Opelika. You can also schedule an appointment online, 24/7.